Already booked a hotel?
Add hotel benefits to a stay you already booked.
We protect the booking you already hold and check whether the same stay can be rebooked through a stronger route. We will check whether the same stay can be rebooked through a stronger route, or whether the booking you already hold is the one to keep.
How we check it
The existing booking is the starting point.
We compare your booking against preferred, direct, public, member, prepaid and card routes.
1. Protect the booking
Your booking stays protected.
We keep the rate you hold in place while we check every stronger option.
2. Compare the route
We check benefits and terms.
The right answer may depend on breakfast, credit, upgrade priority, cancellation rules and loyalty treatment.
3. Decide cleanly
You get the practical answer.
If rebooking improves the stay, we explain why. If not, we say to keep the existing booking.
Check an existing booking
Send the confirmation details.
Upload screenshots or paste the booking details into the form. Include the cancellation deadline if you know it.
- Hotel and dates
- Room type and rate
- Cancellation deadline
- Confirmation or screenshots