Accor STEP

Excellent benefits at all Sofitel, and other Accor high end properties when booked with Propeller Travel. Contact us for more details.

We may even be able to help if you already have a stay booked!

Queens Hotel, Cheltenham

As a Propeller Travel client, you get unique benefits at Sofitel properties worldwide through our ACCOR Sofitel STEP program membership at no additional cost.

The ACCOR Sofitel STEP program was named Sofitel STEP (Sofitel Preferred Partner Program) until recently have been rebranded as ACCOR STEP.

The benefits you receive on your Sofitel bookings with us are: 

  • Upgrade at time of booking or check-in, if available (our agents will let you know whether the property you are booking provides an upgrade at booking or on check-in)

  • Daily complimentary breakfast for two

  • Credit to be spent during stay ($50 or $100 depending on hotel)

  • Early check-in and late check-out, if available

  • VIP welcome

  • Complimentary Wi-Fi

Sofitel Sydney Darling Harbour

Raffles Singapore

Accor STEP rates and benefits are available in all Sofitel and Sofitel Legend properties.  

In addition, Accor STEP benefits are available in many of the following Accor brands:

  • SO/ Sofitel

  • MGallery Collection

  • Mövenpick

  • 21c Museum

  • Pullman

  • Rixos

  • Swissotel

  • Selected Fairmont properties

Frequently Asked Questions:

Virtuoso VS ACCOR Sofitel STEP: Doesn’t the Virtuoso benefits you offer already cover these?

We are happy to be able to offer our clients both the Virtuoso program and ACCOR Sofitel STEP.

The nightly rate is the same in both cases and represents the hotel’s BAR (best available flexible rate) for the chosen dates.

There are, however, a few advantages to booking with ACCOR Sofitel STEP as opposed to Virtuoso – 

  • Sofitel tends to naturally priorities their in-house preferred partnership program over Virtuoso when it comes to upgrade priority

  • Some ACCOR Sofitel STEP properties process your upgrade at the time of booking, while those are done at check-in with Virtuoso bookings.  

  • The list of Sofitel properties participating in Virtuoso varies year by year, however with ACCOR Sofitel STEP – all the Sofitel properties worldwide participate.

Our team will always cross-check both programs to advise you on the most beneficial option for your specific booking.

Can I book an ACCOR Sofitel STEP rate directly?

ACCOR Sofitel STEP  benefits are not available for online booking or to travellers directly and are only bookable through a limited number of participating ACCOR Sofitel STEP agencies like Propeller Travel.

What rates qualify for ACCOR Sofitel STEP?

In general, ACCOR Sofitel STEP applies to the flexible “best available rate” (meaning, you usually don’t pay until check-out and can cancel your bookings up to 24-48 hours prior to the check-in date).  

This is usually the ‘standard / flexible’ rate when looking at the Marriott booking system. You can not apply benefits, usually, to booking on member-only rates or non-refundable advance purchase rates.

Which Sofitel properties participate in ACCOR Sofitel STEP?

All of the Sofitel properties participate in ACCOR STEP.  


I already have an existing booking. Can you still apply Accor STEP benefits to my existing booking?

Please get in touch, and we would love to try. More details are available on the dedicated page for the existing hotel booking benefits query.

Please use this form to send us a hotel quote request 

If you have multiple destinations and dates, please indicate the first one, and place the rest under the additional information section.
Any top tier memberships in hotel programs, frequent flyer programs or Amex Platinum / Centurion cards?

We use this information to mix and match benefits for maximum value
This is also where you can tell us anything not covered by the form